Tkpk7 Privacy Policy — Your data is completely safe with us

1. Introduction

Tkpk7 is a trusted online gaming platform in Bangladesh. We believe protecting each member's personal information is both our ethical and legal responsibility. This Privacy Policy explains how tkpk7 collects your personal data, why we collect it, and how we keep it secure.

By using our website or app, you are considered to have agreed to this Privacy Policy. We strongly recommend reading it carefully before registering. If anything is unclear, feel free to contact our support team — we're always ready to help.

This policy applies equally to all tkpk7 services, games, payment transactions, bonus programs, and customer support. Our Terms and Conditions and Responsible Gaming This policy also supplements the Privacy Policy.

2. What types of information are collected

Tkpk7 only collects information that is necessary to provide our services. We avoid gathering data beyond what is needed. The specific types of information we collect are detailed below.

Information collected during registration:

• Full name (as it appears on your National ID or passport)
• Date of birth (for age verification)
• Mobile number & email address
• Address (for identity verification)
• Details of your preferred payment method

Information automatically collected while using the platform:

Information collected during identity verification (KYC):

• Copy of National ID or passport
• Selfie or live photo verification
• Proof of address documents (utility bill, bank statement)

3. How information is used

Tkpk7 uses collected data only for specific, legitimate purposes. Every use of your information is transparently outlined below.

• Account Management: To create, verify, and manage your account.
• Service delivery: To deliver games, bonuses, payments, and other platform services.
• Security Assurance: To prevent fraud, money laundering, and account hacking.
• Age & Identity Verification: To comply with the 18+ policy and complete the KYC process.
• Customer Support: To handle your complaints, questions, and support requests.
• Promotions & Bonuses: To send you relevant offers based on your preferences (you can opt out at any time).
• Legal Obligations: To comply with regulatory authority requirements.
• Platform Development: Analytical data is used to improve the user experience.

4. Data sharing policy

Tkpk7 never sells your personal information to third parties. That said, there are specific circumstances where limited data sharing may be required — these are clearly outlined below.

When data may be shared:

• Payment Processors: Only the necessary payment details are shared with Mobile Banking, Nagad, and Rocket to process transactions.
• Game Software Providers: Limited data may be shared with licensed game providers to ensure smooth gameplay.
• Legal Obligations: Data may be disclosed in response to a court order or directive from a regulatory authority.
• Fraud Prevention: Information may be shared with relevant authorities in connection with cybercrime or financial fraud investigations.

5. Security measures

Tkpk7 uses industry-leading security technology to protect your data. Our security infrastructure is continuously updated and monitored.

• SSL Encryption: All data transfers are secured with 256-bit SSL/TLS encryption.
• Two-Factor Authentication (2FA): OTP verification for added account security.
• Firewall Protection: Servers and databases secured with advanced firewalls.
• Regular Security Audits: Regular cybersecurity audits conducted by third parties.
• Encrypted Storage: All sensitive information is stored in encrypted form in the database.
• Access Controls: Only authorized personnel may access specific data.

Keep in mind, though, that no system on the internet is 100% impenetrable. Your vigilance matters too — use a strong password and never share it with anyone.

6. Cookies policy

Tkpk7 uses cookies on its website and app. Cookies are small data files stored on your device that help improve your browsing and gaming experience.

Cookies we use:

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may cause some platform features to not function properly.

7. Your rights

As a tkpk7 member, you have important rights over your personal information. We respect these rights and are committed to fulfilling them as promptly as possible.

• Right to Access: You may request to view the information we hold about you at any time.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: If you close your account, you may request deletion of your personal data (except where retention is required by law).
• Right to Restrict Processing: You may request that we stop using your data for specific purposes.
• Right to opt out of marketing: You can opt out of receiving promotional emails or SMS messages.
• Data Portability: You may request a copy of your data in a structured format.

To exercise any of these rights, please contact our support team. We are obligated to respond to your request within 30 business days.

8. Data retention policy

Tkpk7 does not retain your data longer than necessary. However, certain information must be kept for a specified period to meet legal and regulatory obligations.

• Account Information: For the duration your account is active and for a minimum of 5 years after closure.
• Transaction records: 7 years for financial security and auditing purposes.
• KYC Documents: 5–7 years, in accordance with regulatory requirements.
• Game Logs: 1 year for dispute resolution.
• Marketing data: Until consent is withdrawn, or a maximum of 2 years.

Once the retention period expires, unnecessary data is securely deleted or anonymized.

9. Protection of minors' data

Tkpk7 is a platform strictly for adults (18+). We do not knowingly collect personal information from minors.

• Age verification is in place at the time of registration.
• If a minor's account is identified, it will be closed immediately.
• If a minor's data is identified, it is deleted immediately.
• If parents have any concerns, they are welcome to contact us.

10. Policy updates

Tkpk7 may update this Privacy Policy from time to time. If any significant changes are made, we will notify you by email or through a platform notification.

• The date of each update will be noted at the top of the page.
• Re-consent may be required for significant changes.
• Visit this page regularly to stay informed about updates.

If you object to the updated policy, please contact us or request that your account be closed.